jd99b Privacy Policy for Malaysian Users

Introduction

This Privacy Policy describes how jd99b and its authorised representatives collect, use, store, disclose and protect personal data obtained through the jd99b website and related services. It applies to all persons who access or use jd99b, including registered account holders and unregistered visitors, wherever they are located.

By continuing to access or use jd99b, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, you should discontinue use. This Policy should be read together with the jd99b Terms & Conditions. Where those documents conflict on a privacy matter, this Policy prevails.

Definitions

"Personal Data"

Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial details and device identifiers.

"Processing"

Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, alteration or deletion.

"Data Controller"

jd99b, as the entity that determines the purposes and means of Processing Personal Data collected through this website.

"User" or "you"

Any person who accesses, browses or uses the jd99b website or services.

"Cookies"

Small data files stored on a device by a browser, used to retain session or preference information.

"Third Party"

Any natural or legal person other than jd99b and the User in question.

Data We Collect

jd99b may collect personal data in the following categories depending on the nature of your interaction with the website:

• Identity data: Full name, date of birth, nationality and government-issued identification document details required for age and identity verification.
• Contact data: Email address, telephone number and residential address in Malaysia or another jurisdiction.
• Account data: Username, security credentials, account preferences and session activity where account features are available.
• Financial and payment data: Bank account details, e-wallet identifiers associated with Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay or USDT TRC20, transaction references and MYR amounts.
• Technical data: IP address, browser type, operating system, device identifiers, referral source and page-interaction logs collected through cookies and server records.
• Verification data: Uploaded identity documents, proof of address and payment ownership materials submitted during KYC review.
• Communications data: Records of support enquiries, complaint submissions and responses where you contact jd99b.

Purposes of Data Processing

jd99b processes personal data for the following purposes, each of which relies on a legitimate basis under applicable law:

• Service delivery: Creating and maintaining accounts, processing MYR deposits and withdrawals, settling bets and delivering casino or sports content.
• Identity and age verification: Confirming that users are at least 21 years old and that payment accounts belong to the verified account holder.
• Fraud prevention and security: Detecting suspicious login activity, unusual transaction patterns, duplicate accounts, chargeback misuse or money laundering indicators.
• Legal and regulatory compliance: Meeting record-keeping, reporting and cooperation obligations under applicable Malaysian and international requirements.
• Customer support: Responding to account, payment, bonus or responsible gambling enquiries and resolving disputes.
• Service improvement: Understanding site usage patterns, diagnosing technical issues and improving content relevance for Malaysian users.
• Responsible gambling: Monitoring for indicators of harmful play and, where appropriate, applying account limits or initiating support communication.
• Communications: Sending transactional messages such as deposit confirmations, verification requests and account notices. Promotional communications, where relevant, are subject to applicable consent requirements.

Cookies and Tracking Technologies

jd99b may use cookies, web beacons and similar technologies to operate the website, remember user preferences, maintain secure sessions and generate aggregate usage statistics. Cookie categories may include:

• Strictly necessary cookies: Required for basic site function, navigation and secure session management. These cannot be disabled without affecting website operation.
• Functional cookies: Retain preference settings such as language, layout or previously viewed information to improve the user experience on return visits.
• Analytical cookies: Collect aggregated data about page visits, referral paths and feature usage to help jd99b understand site performance and improve content organisation.

Most browsers allow cookies to be managed through settings. Disabling certain cookies may limit website functionality. jd99b does not use cookies to build advertising profiles or serve third-party targeted advertisements.

Disclosure of Personal Data

jd99b does not sell personal data. Disclosure to third parties is limited to the following circumstances:

• Payment processors and financial institutions: Banks, e-wallet providers and cryptocurrency network operators necessary to process MYR transactions, including Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay.
• Identity and KYC service providers: Third-party verification platforms engaged to confirm identity documents, age and source of funds.
• Technology and infrastructure providers: Hosting, security, analytics and operational technology suppliers engaged under contractual data-processing obligations.
• Legal and regulatory authorities: Courts, regulators, law enforcement bodies and government agencies where disclosure is required by applicable law, a valid order or a legitimate regulatory request.
• Successors in interest: An acquiring entity in the event of a merger, acquisition or restructuring of jd99b, where personal data forms part of the transferred service assets.

Where data is shared with service providers, jd99b seeks to ensure appropriate contractual safeguards are in place. Cross-border transfers are conducted in accordance with applicable data-protection requirements.

Data Retention

jd99b retains personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including service delivery, legal compliance and the resolution of disputes. Specific retention considerations include:

• Identity and verification records are retained for periods required by applicable anti-money laundering and financial crime regulations, typically a minimum of five years from account closure or the end of the relevant business relationship.
• Transaction and payment records, including MYR deposit and withdrawal logs, are retained as required for accounting, dispute resolution and legal compliance purposes.
• Support and communication records are retained for a reasonable period after resolution to allow follow-up and quality assurance.
• Technical and access logs may be retained for security investigation and fraud prevention purposes.

Data no longer required is deleted or rendered non-identifiable in a secure manner. Some records may be retained beyond normal periods where a dispute, investigation or legal hold requires preservation.

Data Security

jd99b implements technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. Measures include SSL/TLS encryption for data in transit, access controls restricting internal data access, secure infrastructure configurations and periodic security review.

No security system is entirely infallible. jd99b cannot guarantee absolute protection against all potential threats but will act promptly to investigate and mitigate identified incidents affecting personal data.

User Rights

Subject to applicable Malaysian and international data-protection law, you may hold the following rights in relation to personal data processed by jd99b:

To exercise a right, submit a written request to the contact details in Section 11. jd99b may require identity verification before processing a rights request to protect against fraudulent access to another person's data. Response timelines are subject to applicable legal requirements.

Exercise of rights may be limited where processing is required to comply with a legal obligation, protect another person's rights, prevent fraud or fulfil a contractual necessity.

Children and Underage Users

jd99b is strictly intended for adults aged 21 and above. jd99b does not knowingly solicit or collect personal data from persons under 21 years of age. If jd99b becomes aware that personal data has been collected from an underage person without parental consent or contrary to applicable age-restriction requirements, appropriate steps will be taken to delete that data and restrict associated access.

If you believe that a person under 21 may have submitted personal information through jd99b, please notify the support team using the contact details in Section 11.

Changes to This Privacy Policy

jd99b may update this Privacy Policy from time to time to reflect changes in services, data-processing practices, applicable law or regulatory guidance. The revised Policy will be published on this page with an updated effective date. Continued use of jd99b after the effective date of a revision constitutes acceptance of the updated terms.

Users are encouraged to review this page periodically. Where a change materially affects the way jd99b handles existing personal data, jd99b will seek to provide appropriate notice through available communication channels.

Contact Us

For privacy enquiries, rights requests, data correction, deletion requests or concerns about this Policy, please contact jd99b using the details below. Do not include your password, banking password or one-time verification code in any message.